We recognise support as an ongoing process and responsibility. We know that effective support is the key to lasting customer relationships. We provide courteous and dependable support as well as timely responses to customer questions and problems. All support calls are answered by specialists who isolate the subject matter of each problem and initiate a fast and effective response.
Our support services include:
- Help desk
- Technical support
- System performance monitoring
- Database and system administration
Our web support site receives support requests 24 hours/day, 365 days/year and offers forum and chat services to establish communication and knowledge exchange among users of our systems.